Crisis Management and Human Behaviour (Online)

Course also known as:Passenger Ship Training

Provides participants with the skills to organise shipboard emergency procedures, optimise the use of resources, control response to emergencies, control passengers and other personnel during emergency situations, establish and maintain effective communications.

Crisis Management and Human Behaviour training is for Masters, Chief Engineer Officers, Chief Mates, Second Engineer Officers and any person designated on the muster list as having responsibility for the safety of passengers in emergency situations (STCW Section A-V/2, paragraph 4).

Who should participate?

Masters, Chief Engineer Officers, Chief Mates, Second Engineer Offices and any person designated on muster lists as having responsibility for the safety of passengers in emergency situations on board passenger ships.

Certification

The following certificate will be issued by AMC to participants who successfully complete the course:

  • Passenger Ship Safety (AMSA approved), meeting the requirements of;
    • Crisis Management & Human Behaviour (STCW Reg V/2 and Code Section A-V/2, para 4, Table A-V/2-2)

AMSA Information

AMSA approved, in accordance with Marine Order 70.

Passenger Ship Training

AMCS provide the full suite of Passenger Ship Training as outlined in STCW Section A-V/2. There are three courses relating to Passenger Ships:

  1. Crowd Management: required by STCW Section A-V/2, paragraph 3 for Masters, Officers, Ratings and personnel designated on the muster list to assist passengers in emergency situations. Click here for course information
  2. Crisis Management and Human Behaviour: required by STCW Section A-V/2, paragraph 4 for Masters, Chief Engineer Officers, Chief Mates, Second Engineer Officers and any person designated on the muster list as having responsibility for the safety of passengers in emergency situations. 
  3. Passenger Safety, Cargo Safety & Hull Integrity: required by STCW Section A-V/2, paragraph 5 for Masters, Chief Engineer Officers, Chief Mates, Second Engineer Officers and every person assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings on board ro-ro passenger ships. Click here for course information

Equipment Required

Crisis Management and Human Behaviour online is provided using the University of Tasmania’s online learning environment, MyLO.

The course involves the viewing of multiple videos, which require a reasonable internet connection speed. To complete the final assessment, you will need access to a web camera.

Computer setup: Check your computer and/or browser are set up to enable MyLO to work properly by running a browser check.


  • Duration: Approximately 7 hours
  • AMSA Approved Course
  • Course Options: (including GST)
    Crisis Management Online | $390

Download course information as a pdf Download PDF

The course was efficient and to the point. Assistance was wonderful and quick with all enquiries I had regarding getting started. Will definitely be doing the next ones.

Sabrina de Silva