Crisis Management and Human Behaviour Online

Provides participants with the skills to organise shipboard emergency procedures, optimise the use of resources, control response to emergencies, control passengers and other personnel during emergency situations, establish and maintain effective communications.

Crisis Management and Human Behaviour online also includes Passenger Safety, Cargo Safety and Hull Integrity, which is for every person assigned immediate responsibility for embarking and disembarking passengers, loading, discharging or securing cargo, or closing hull openings on board ro-ro passenger ships (STCW Regulation V/2 paragraph 7).

In addition to Crisis Management and Human Behaviour, Crowd Management training is required by STCW Regulation V/2, paragraph 4 and 5 for all personnel designated on muster lists to assist passengers in emergency situations. Crowd Management is a separate course, also available online.

Who should participate?

Masters, Chief Engineer Officers, Chief Mates, Second Engineer Offices and any person designated on muster lists as having responsibility for the safety of passengers in emergency situations on board passenger ships (STCW Regulation V/2 paragraph 6).


The following certificate will be issued by AMC to participants who successfully complete the course:

Passenger Ship Safety (AMSA approved), meeting the requirements of

  • Crisis Management & Human Behaviour (STCW Reg V/2 and Code Section A-V/2, para 4, Table A-V/2-2)
  • Passenger Safety, Cargo Safety & Hull Integrity (STCW Reg V/2 and Code Section A-V/2, para 5.)

AMSA Information

AMSA approved, in accordance with Marine Order 70.

Equipment Required

Crisis Management and Human Behaviour online is provided using the University of Tasmania’s online learning environment, MyLO.

The course involves the viewing of multiple videos, which require a reasonable internet connection speed. To complete the final assessment, you will need access to a web camera.

Computer setup: Check your computer and/or browser are set up to enable MyLO to work properly by running a browser check.

  • Duration: Approximately 7 hours
  • AMSA Approved Course
  • Course Options: (including GST)
    Online course | $495

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The course was efficient and to the point. Assistance was wonderful and quick with all enquiries I had regarding getting started. Will definitely be doing the next ones.

Sabrina de Silva